Add Your Live Chat Code
“Live Chat” is a feature providing “live” interaction between a website user and support team member.
There are many brands and styles of “Live Chat”, however, they all have similar requirements when integrating their service into your StoreConnect website.
- You will need to sign up to a Live Chat service.
- You will also need the custom code to install on your StoreConnect website.
Related help documents
How to install the Live Chat code
Once you have created your live chat account and copied the custom code to integrate into your store, you will be required to paste the code before the closing
You may need to create a new Content Block3 using the
If you are installing other custom codes, you will need to add them all into the same Content Block.
Learn more about the Content Management section of the StoreConnect Config app
<body>tag: Defines the web-page’s body, and contains the headings, paragraphs, images, URL links, tables, lists, and so on. There is only one
<body>tag used on a web page. ↩
Salesforce Org: The virtual space provided to an individual customer of Salesforce. It includes all of your data, records, etc and applications. A Salesforce Org, or “Org” for short is an abbreviation of “organisation”. ↩
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